Each project in Jira Software or Jira Service Management can manage it's settings, templates and schedules independently.
For Jira Service Management we offer Organisations and Affected Services as well as Jira Asst Custom Field as scope attributes.
Our advanced liquid templates allow you to tailor the issue creation process to suit your needs. We offer most attributes and custom fields of the selected issue type or request type to populate Jira according to your needs.
We support IT service providers and MSPs during monthly system patching activities by providing transparency on the assets in scope, as defined by the schedule. For NinjaOne, this includes device state, as well as a direct link to the server. In addition, you can put e.g. all devices into maintenance mode with a single click.